Pamela A. Bonsu is a researcher at AIR with experience in designing formative evaluations. Currently, she provides technical assistance to the Southeast and Texas Comprehensive Centers, working alongside state education agencies, building capacity by co-developing evaluative tools for program implementation, training, and learning. Bonsu uses her expertise in qualitative evaluation methods to design and implement a number of data collection instruments for clients, including survey questionnaires, interview and focus groups protocols, and literature reviews.
Meet the Experts
Tammie Causey-Konaté is a senior technical assistance consultant at AIR. Dr. Causey-Konaté has nearly 30 years of experience as a professional educator, with her years in K–12 and higher education divided equally. She presently serves as deputy director of the Southeast Comprehensive Center, which addresses state and local capacity building in school improvement and key content areas, including reading/literacy, math, science, the use of scientifically based research, professional development and teacher quality, and instructional strategies for specific populations.
Ramona Chauvin is a senior technical assistance consultant at AIR. Dr. Chauvin works with the Southeast and Texas Comprehensive Centers to build the capacity of state and regional education staff to assist schools and districts in need of improvement. Highlights of Dr. Chauvin’s qualifications include reading/language arts/writing instruction (K–12); adolescent literacy; coaching; instructional monitoring and feedback; assessment; leadership; teacher quality and effectiveness; and professional learning communities (PLCs).
Glenda Copeland is a senior technical assistance consultant at AIR. Working with the Southeast Comprehensive Center, she oversees the planning and delivery of TA and professional development in Georgia, and assists in providing similar services to other Southeastern states. Copeland serves as state liaison to the Georgia Department of Education (GaDOE).
Heidi Goertzen is a senior technical assistance consultant at AIR. Dr. Goertzen’s current work involves building capacity through technical assistance to state education agencies (SEAs) served by the Southeast Comprehensive Center (SECC). Goertzen serves as the SECC liaison to the Alabama State Department of Education (ALSDE), and leads and contributes to projects throughout the region. Her work focuses on SEA capacity building in strategic planning, program evaluation, and continuous improvement in the area of English language learners (ELLs).
Cheryl Harris is a senior technical assistance consultant at AIR. Her current work involves providing technical assistance for the Texas and Southeast Comprehensive Centers, addressing state and local capacity building in school improvement and key content areas. This work includes assisting states and their statewide systems of support in the areas of teacher quality and effectiveness, college career and readiness, educator preparation, and technology-based instructional resources for teachers.
Ursula Hill is a senior consultant for School Turnaround at AIR. Dr. Hill has more than 22 years of experience in public education as a special educator and school administrator with substantial knowledge and experience working with Title I schools and transformation initiatives. As a senior turnaround consultant, she has served as an onsite coordinator and special education coach assisting school improvement efforts in Virginia.
Beth Howard-Brown is a principal technical assistance consultant at AIR. She directs the Southeast Comprehensive Center, which addresses state and local capacity building in school improvement and key content areas, including reading/literacy, math, science, the use of scientifically based research, professional development and teacher quality, and instructional strategies for specific populations. She also oversees AIR's partnership with the REL Southeast at Florida State University.
Robyn Madison-Harris is a senior technical assistance consultant at AIR. Dr. Madison-Harris works with the Southeast Comprehensive Center (SECC). She plans and delivers technical assistance and professional development to the states served by the SECC as well as assisting them with school improvement and turnaround efforts. Dr. Madison-Harris also serves as the SECC liaison to the College and Career Readiness and Success Center.
Danny Martinez is a senior technical assistance consultant at AIR. He has over 20 years of experience in expanded learning, technology integration, and the STEM (science, technology, engineering, and mathematics) disciplines to support students’ academic engagement and achievement in both school and out-of-school learning environments. Martinez’s expertise specifically focuses on helping teachers and out-of-school-time providers best use technology and project-based learning to support students’ learning in the content areas.
Erin McCann is a senior researcher at AIR. Dr. McCann has more than 15 years of experience designing and implementing evaluation studies for federal, state, and local-level contracts with a general focus on examining factors that influence school improvement processes and practices.
Concepcion Molina is a senior technical assistance consultant at AIR. His primary expertise and responsibilities focus on mathematics education. He has acquired expertise in a wide spectrum of additional areas through his work with both the Texas and Southeast Comprehensive Centers. Dr. Molina has 14 years of experience in high school mathematics instruction and has worked primarily with elementary and middle school teachers.
Kathy Terry is the North Carolina state liaison for the Southeast Comprehensive Center (SECC) at American Institutes for Research (AIR). She provides technical assistance (TA) and resource support to the state education agency (SEA), North Carolina Department of Public Instruction (NCDPI), to increase its capacity to support schools and districts to address the requirements of the Every Student Succeeds Act (ESSA) and other student achievement and school improvement goals.
Kathleen Theodore works with the Southeast Comprehensive Center (SECC) to build the capacity of state and regional agencies in assisting schools and districts with implementing the programs and goals of the Every Student Succeeds Act (ESSA). In this work, she focuses on curriculum and instruction, particularly college- and career-readiness standards, effective literacy practices, early childhood education, and professional development to improve literacy outcomes in districts and schools.
Chris Times is a senior communications specialist at AIR and is a certified Project Management Professional (PMP). She has extensive experience in communications, training, and instructional design in the education research, finance, and healthcare industries. Her primary responsibilities include writing, editing, and developing documents and resources for technical assistance, professional development, and information dissemination work.
Eric S. Waters is a web development specialist at AIR. Waters has more than 16 years of experience as a database developer, with a particular focus on data tools and web applications serving internal and external education clients. In his present position, Waters creates and maintains both Drupal and FileMaker based websites, online database systems, and web applications that support the work of multiple comprehensive centers with state departments of education and their clients including the Texas and Southeast Comprehensive Centers and the Midwest and Great Lakes Comprehensive Centers.