Project: Year 7 2018–2019

North Carolina Student Success and Sustainability Project

The Southeast Comprehensive Center is providing technical assistance (TA) to North Carolina Department of Public Instruction (NCDPI) staff to refine the regional support model, including designing meetings of academic division leaders and creating communication protocols and professional development tools. SECC experts also will share research on education-based case management systems and data-based decision-making to inform district supports provided by NCDPI. 

Technical Assistance Approach

The SECC will provide meeting facilitation TA to NCDPI staff and guidance to NCDPI leadership to include assistance with co-developing presentation materials for collective impact meetings and developing communication protocols and other documents to disseminate information about the regional structure throughout the department and to local districts. In addition, SECC staff will share research on education-based case management systems and data-based decision-making to inform district supports provided by NCDPI.

Impact
  • Improved materials and assets through the establishment of a regional structure to provide targeted support to low-performing schools in the state
  • Improved organizational structures and processes for sharing information across departments through communication tools and common language about the regional support structure
  • Increased knowledge and skills among NCDPI staff to support low-performing schools with the elements of collective impact and among regional case managers with case management techniques
Project State(s)

Project Updates

Most Recent Update: 2018 | December

Project team members from the Southeast Comprehensive Center (SECC) met with leadership from the North Carolina Department of Public Instruction (NCDPI) to plan the December guiding coalition meeting. On December 17, the guiding coalition, which consists of the division leaders of NCDPI, met to discuss and design the menu of services to be provided to support all campuses and communication protocols to introduce new regional processes to educators throughout the state. There also were discussions about the roles and first drafts of goals for the regional case managers and regional support team members that will be hired in early 2019.

In January, SECC and NCDPI will meet to finalize a meeting agenda and co-develop presentation slides for the guiding coalition/regional support structure meeting. The meeting is scheduled for January 17. The meeting will focus on revising communication protocols to disseminate information about the regional support structure to state, district, and school leadership. Continued discussions will be held about the roles and goals of regional staff as well as revising the menu of support.

As evidence of impact, NCDPI has taken a leadership role in facilitating conversations during the guiding coalition meetings. During the October, November, and December meetings, NCDPI division leaders and/or their staff members have given presentations about their current work and how it can be translated into the regional support structure.

 

Previous Updates:

Project team members from the Southeast Comprehensive Center (SECC) met with leadership from the North Carolina Department of Public Instruction (NCDPI) to plan the December guiding coalition meeting. On December 17, the guiding coalition, which consists of the division leaders of NCDPI, met to discuss and design the menu of services to be provided to support all campuses and communication protocols to introduce new regional processes to educators throughout the state. There also were discussions about the roles and first drafts of goals for the regional case managers and regional support team members that will be hired in early 2019.

In January, SECC and NCDPI will meet to finalize a meeting agenda and co-develop presentation slides for the guiding coalition/regional support structure meeting. The meeting is scheduled for January 17. The meeting will focus on revising communication protocols to disseminate information about the regional support structure to state, district, and school leadership. Continued discussions will be held about the roles and goals of regional staff as well as revising the menu of support.

As evidence of impact, NCDPI has taken a leadership role in facilitating conversations during the guiding coalition meetings. During the October, November, and December meetings, NCDPI division leaders and/or their staff members have given presentations about their current work and how it can be translated into the regional support structure.

The deputy superintendent of District Support and the director of Educator Support Services from the North Carolina Department of Public Instruction (NCDPI) met with project team members from the Southeast Comprehensive Center (SECC) to plan the guiding coalition meeting for November. On November 15, the guiding coalition, which consists of the division leaders of NCDPI, met to further discuss and design the processes and documents for the regional support structure. The group held discussions about a menu of services to be provided to support all campuses and communication protocols to introduce new processes to educators throughout the state.

The NCDPI has requested that SECC staff continue to co-facilitate the guiding coalition meeting in December. SECC project team members and NCDPI leadership will meet to plan the agenda and co-develop the PowerPoint slides for the planned December 17 guiding coalition meeting.

NCDPI leadership has taken on the role of developing presentation slides and leading several sections of the guiding coalition monthly meetings. The leadership team also has begun to develop training modules for the regional case managers and regional support team members that will implement the regional support structure designed by the guiding coalition.

Project team members from the Southeast Comprehensive Center (SECC) and the North Carolina Department of Public Instruction (NCDPI) co-developed a meeting agenda and slide presentation for the monthly regional support team meeting. The meeting was held on October 18 at the NCDPI building with the academic division leaders as well as leaders from the educator support services division.

A monthly meeting has been scheduled for November to further discuss the role of NCDPI division leaders and their staff in the regional support structure. Discussions will be held about a menu of services and communication protocols.

As evidence of impact, NCDPI leaders have been able to articulate the design of the regional support structure to the North Carolina State Board of Education. Each month, the deputy superintendent of District Support presents updates to the state board from the monthly working meetings.